Chiropractic is founded upon the vitalistic principle that the body is a self-healing organism.

Chiropractors locate, analyze, and adjust the misaligned areas of the spine to achieve optimal nervous system function.

The objective of the adjustment is to reduce stress to the nervous system caused by spinal and cranial misalignments. This allows the body to perform optimally and improve the potential for healing and wellness.

An adjustment will not typically hurt. Some patients may experience soreness after the first adjustment when we correct misalignments that have been present for months or even years!

As long as you are putting stress on your spine, you will need to do something about it!

Chiropractic is a lifestyle choice. When patients see how great they feel after getting adjusted, they want to continue to stay healthy for life.

The number and frequency of adjustments vary from person to person. Most sense some progress within a week or two. As supporting muscles and ligaments heal, visits may become less frequent. Cases of long-term spinal neglect may require visits over many months or years.

We don’t bill insurance—and that’s actually good news for you.

At Haven Chiropractic, we choose not to work directly with insurance companies so we can focus entirely on what matters most: your health, not the paperwork. This allows us to provide personalized, high-quality care without the limitations, restrictions, or hidden costs that often come with insurance-based systems.

By staying out-of-network, we can:

• Create care plans based on your needs, not what an insurance company approves

• Offer transparent, upfront pricing with no surprise bills

• Spend more time with each patient and less time on red tape

Many patients still use their insurance for reimbursement, and we’re happy to provide the documentation you need to submit your visits.

Our goal is simple—to keep your care straightforward, affordable, and focused on results.

Privacy Policy

Effective Date: 12/17/2025

Haven Chiropractic and Wellness Co

A. Introduction

Haven Chiropractic & Wellness ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

A. Information We Collect

a. Personal Information:

When provided voluntarily by individuals, we may collect personal information such as names, addresses, email addresses, and phone numbers.

a. Non-Personal Information:

For statistical purposes, we may also collect non-personal information such as browser type, operating system, and IP address.

A. How We Use Your Information

We may use the collected information for purposes, including but not limited to:

a. Providing and personalizing our services.

b. Processing transactions and delivering products.

c. Sending periodic emails related to your orders or inquiries.

A. Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as set forth in this Privacy Policy.

a. Third-Party Service Providers:

We may share information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.

a. Legal Compliance:

We may disclose information when required by law or in response to lawful requests by public authorities.

Data disclosure laws vary between countries, and even within countries, they can be subject to federal, state/provincial, and local regulations. In the United States and Canada, data disclosure laws encompass a combination of federal and provincial/state regulations. I'll provide you with a brief overview of the major federal laws in both countries.

United States:

1. Federal Trade Commission Act (FTC Act):

● Overview: The FTC Act broadly prohibits unfair and deceptive practices in commerce, including the unauthorized disclosure of personal information.

● Enforcement: The Federal Trade Commission (FTC) enforces the FTC Act.

1. Gramm-Leach-Bliley Act (GLBA):

● Overview: Primarily applicable to financial institutions, GLBA requires these institutions to protect the privacy and security of consumer financial information.

● Enforcement: Various federal agencies, including the FTC, have enforcement authority.

1. Health Insurance Portability and Accountability Act (HIPAA):

● Overview: Applies to protected health information held by covered entities and their business associates. It sets standards for the privacy and security of health information.

● Enforcement: The Department of Health and Human Services (HHS) is responsible for enforcing HIPAA.

1. Children's Online Privacy Protection Act (COPPA):

● Overview: COPPA regulates the online collection of personal information from children under 13. It requires obtaining parental consent.

● Enforcement: The FTC enforces COPPA.

1. California Consumer Privacy Act (CCPA):

● Overview: State-level legislation granting California residents specific privacy rights and imposing obligations on businesses handling their personal information.

● Enforcement: The California Attorney General can enforce the CCPA.

Canada:

1. Personal Information Protection and Electronic Documents Act (PIPEDA):

● Overview: Applies to private-sector organizations engaged in commercial activities. It regulates the collection, use, and disclosure of personal information.

● Enforcement: The Office of the Privacy Commissioner of Canada (OPC) oversees PIPEDA compliance.

1. Provincial Legislation:

● In addition to PIPEDA, some provinces have their own privacy legislation. For example, Alberta and British Columbia have their own private-sector privacy laws.

Please be advised these laws are subject to change, and new regulations may be introduced. Always consult with legal professionals to ensure compliance with the latest data disclosure laws that apply to your specific circumstances.

A. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. You can control cookies through your browser settings.

A. Your Choices

You have the right to access, correct, or delete your personal information. To do so, please contact us at info@havenchiropracticandwellness.com.

A. Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure.

A. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to the website.

A. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@havenchiropracticandwellness.com.

Haven Chiropractic & Wellness Text Messaging Terms & Conditions

Program Name: Haven Chiropractic & Wellness SMS Communication Program

1. Program Description
   When you opt in to receive text messages from Haven Chiropractic & Wellness, you may receive SMS messages related to appointment scheduling, appointment reminders, billing notifications, office updates, occasional promotions, and other information related to your care at Haven Chiropractic & Wellness.

2. Opt-Out Instructions (Important)
   You can cancel the SMS service at any time. Just text "STOP" to our office number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

If you want to join again, simply opt in again through our website form, in-office paperwork, or by providing consent to receive text messages, and we will resume sending messages to you.

3. Customer Support / Help Instructions
   If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly by contacting us at:

Haven Chiropractic & Wellness
Phone: 865-675-2663
Email: info@havenchiropracticandwellness.com

4. Carrier Disclaimer
   Carriers are not liable for delayed or undelivered messages.

5. Message Frequency & Rates Disclosure
   Message frequency may vary depending on your appointments and communication needs. You may receive multiple messages per month related to your care.

As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. Privacy Policy
   If you have any questions regarding privacy, please review our Privacy Policy in the question above this one.